Terms & Conditions
Afya Mama is provided by Zivanae Afya Bora Limited. Zivanae Afya Bora Limited operates under the trading name of Afya Mama.
Please read these Terms of Service carefully before using this website. These Terms and Conditions govern your access and use of this website. By accessing or using this website, you agree to be bound by these Terms and Conditions. Zivanae Afya Bora Limited referred to as “Afya Mama”, “Company,” “us,” “our,” or “we”) provides the Afya Mama (App & website) (“Site”) and reserves the right to make changes to this website and to these Terms and Conditions at any time without prior notice. You should review these Terms and Conditions each time you access this website.
1. About Us
Afya Mama is a last-mile digital healthcare social network that helps mother ask and connect with experts, experienced mothers and child care services they really care about.
2. The Agreement
These Terms and Conditions is an agreement between you and us. It details our obligations to you. It also highlights certain risks on using our services and you must consider such risks carefully as you will be bound by the provision of this agreement through your use of this website or any of our services.
3. Registration
To access certain features on the Site, you may be required to provide personal and/or demographic information as part of the registration process. You agree to provide true, accurate, current and complete information about yourself as prompted by the applicable registration and you are responsible for keeping such information up-to-date (this includes your contact information, so that we can reliably contact you). Also, you are to protect the confidentiality of your account password as we are not liable for any loss or damage arising from your failure to protect your password or account information.
4. Medical Disclaimer
Afya Mama does not provide medical advice to users as the service is intended for general information purposes. The service is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding medication, medical conditions or treatment.
5. General Disclaimer
The service is provided to you “as is,” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose. We do not warrant the accuracy or completeness of the service, the suitability of the content or the reliability of any advice, opinion, statement or other information displayed or distributed through the service. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. We do not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this Site is free of viruses or other harmful components.
6. Access to Mobile Network is Not Guaranteed
You understand and acknowledge that delivery of information and content from your mobile device may fail due to circumstances beyond Afya Mama’s control and that network services, including but not limited to mobile network services are outside Afya Mama’s control.
7. Charges by Your Network Operator
You understand and acknowledge that message and data rates may apply when calling phone numbers, sending messages or linking to websites in Afya Mama’s messages.
8. Suspension or Termination of Access
We have the right to deny your access to, and suspend or terminate your access to, the Site for any reason, including for any violation by you of these Terms of Service.
9. Ownership of Site Content
We own the intellectual property rights in the content and materials displayed on the Site. You may use the Site (including any content and materials included on the Site) for your own personal, non-commercial use, but not for commercial purposes. You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site unless explicitly authorised in these Terms of Service.
10. Copyright and Trademarks
The Company name, the term “Afya Mama”, the Afya Mama logo, and all related names, logos, product and service names, designs and slogans are copyright and trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company or as otherwise set out in these Terms and Conditions. All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.
11. Limitation of Damages
In no event shall we or any of our officers, directors, members, shareholders, employees, contractors, agents, successors, assigns, and all of their affiliates, subsidiaries, licensors, and/or Partners, be liable to any entity for any direct, indirect, special, consequential, punitive or other damages of any kind whatsoever (including, without limitation, any medical expenses, lost profits or revenue, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the Service (including any errors or omissions), materials, and functions of the service, or any linked website, even if we are expressly advised of the possibility of such damages.
12. Transmission of Unsolicited Mobile Messages is Prohibited
The service provided by Afya Mama is not to be used for transmitting, either directly or indirectly, any bulk mobile messages or unsolicited commercial mobile messages.
13. Dispute Resolution
This Terms of Service shall be governed by the Laws of the United Republic of Tanzania. Any dispute arising out of this Agreement, which cannot be settled, by mutual agreement/negotiation within 14 days shall be referred to arbitration by a single arbitrator at the Small Court of Tanzania and governed by the Arbitration and Conciliation Act, Cap A10, Laws of the United Republic of Tanzania. The arbitrator shall be appointed by the Parties, where Parties are unable to agree on the choice of an arbitrator, the choice of arbitration shall be referred to the Small Court of Tanzania. The findings of the arbitrator and subsequent award shall be binding on the Parties and may be enforced through a Tanzania court of law. Each Party shall bear its cost in connection with the Arbitration.
14. Applicable Law and Jurisdiction
These Terms of Service shall be interpreted and governed by the laws in force in the United Republic of Tanzania. Subject to the Arbitration section above, each party hereby agrees to submit to the jurisdiction of the courts of Tanzania and to waive any objections based upon venue.
15. Waiver and Severability
Afya Mama’s failure to enforce a provision of these Terms is not a waiver of its right to do so later. If any provision of these Terms is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term or terms will be substituted reflecting our intent as closely as possible.
16. Contact Us
If you have any question regarding the use of the Site, or comments about the Site or its contents should be directed to mimba@afyamama.co.tz